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Frequently Asked Questions

Our current range of baking mixes have been formulated so you can make you own cannabis edibles at home by adding your own oil. You are in full control of your experience. However, we do have a full line of cannabis charged products all ready developed. Hopefully a change in legislation will come soon so we can sell them to you!
Celiacs and those with gluten intolerance can happily enjoy reTreat baking mixes because they’re made using gluten free flour.
Our baking mixes are vegan friendly and dairy free. There are no eggs or milk in mix recipes nor are they required for baking.
Since the turnaround times on dispatching packages are so fast, changing an order after it has been placed can be tricky. Because of this we recommend sending us an email immediately upon realizing that something may be wrong with your order. We will always do our best to make sure that the issue is resolved quickly to your satisfaction. Please Email us at orders@retreatibles.com.
Currently we only accept online orders for delivery within Canada. If you are living outside of Canada then please email your requirements to orders@retreatibles.com
If you are experiencing and problems with placing your order then please email us at orders@retreaibles.com. We will each out to you to either resolve the issue or to take your order over the telephone.
Our distribution centres hours of operation are from Monday though to Friday. All orders are shipped within 1 business day of being received.
We will send a Canada Post tracking code to the e-mail address associated with your order once the item has been shipped. If you do not receive your tracking information within 2 business days of your order being placed the contact us.
We try to keep shipping simple. If you order 6 bags or less then there is a flat shipping fee of $6.99 across Canada. This is for regular post and can take 4-7 business days. If you are looking for express shipping, to sign for your delivery or placing an order above 6 bags then the shipping rate will be calculated for you at the time of order. All shipping is via Canada Post.
Here at reTreat Edibles, we proudly stand behind our 100% satisfaction guarantee. If you are in anyway dissatisfied with our products then we'll gladly give you a refund. We simply ask that you submit a photo to our e-mail orders@retreatibles.com to help us get to the bottom of the issue. Ultimately, we want you to be completely satisfied with your reTreat experience.
When a refund is provided the total amount of your order will be credited back to the same payment card / method used to place your order.
If you are purchasing from one of authorized resellers then we will still honour our 100% satisfaction refund policy. However, you will need to speak with the store directly to explain the problem and to request your refund.
If you are new to edibles then we recommend that you start slowly at ether 2.5mg of THC per serving or 5.0mg of THC per serving. Our baking instructions offer a suggested dosing of 60mg of THC for one bag of mix which will make 12 servings. However, you can control your dosing accordingly once you know how much THC is going into the mix and how many portions each mix will produce. For more information see our page on cannabis oil dosing.
It can take 45 - 90 minutes after consuming the product before you feel the effects. The peak effects on ingested cannabis are often not achieved for up to 2 hours. Effects can last for up to 6 - 8 hours.
We have tried many alternative and found the best results are achieved when following the instructions and using coconut butter. The cannabis can be added either as an oil or via cannabis infused coconut butter.